Terms of Service

These terms govern your use of ARI GG ATO: the website ariggato.com, the web app, our apps and all games we publish (together “ARI GG ATO”). We have kept them as short and easy to understand as possible.

1. Who we are

The provider and your contracting party is ReDesign the System OÜ, Pärnu mnt 388b, 11612 Tallinn, Estonia, registry code 16560505 (“we”). Contact: support@ariggato.com.

Some games are developed by partner studios. We publish them as the publisher. For these games, too, we are your contracting party; the studios have no contracts of their own with you.

2. What ARI GG ATO is

ARI GG ATO is a games platform. You can play games for free, continue playing on several devices with an account, collect achievements and GG points, compete on leaderboards and, if you like, buy content or subscribe to the Pass. You can see which games and features are available in the Hub and in the apps.

3. Age and minors

• Anyone of any age can play in guest mode. When you first start, we ask for your age so that we can set up ads and features appropriately. Please answer honestly.
• You can create an account from the age of 16. If you are between 13 and 16, you need the consent of your parents or another legal guardian.
• You may only make purchases without your parents' consent once you are 18. Parents can restrict purchases in the app store settings; tips: https://ariggato.com/en/parents.
• Parents who allow their child to have an account are responsible for the child's use of it.

4. Your account

• You sign in with your email address using a sign-in link. Keep your email inbox secure, because anyone with access to it can sign in.
• Each person may have one account. Accounts are personal; selling, giving away or sharing them is not allowed.
• Your player name must not infringe the rights of others, insult anyone or contain personal data. We may change inappropriate names.
• When you create an account, we transfer your guest data to it. We delete guest data without an account after 12 months of inactivity.
• You can delete your account at any time in Settings (see “Term and termination”).

5. Right of use

We grant you a non-exclusive, non-transferable right to use ARI GG ATO and the games for private, non-commercial purposes for as long as your account exists or you use guest mode. All rights to games, graphics, music, trademarks and software remain with us or our partner studios.

In particular, the following is not allowed:

• cheats, bots, scripts, modified clients or exploiting bugs to gain an advantage;
• circumventing protection measures, reverse engineering or copying the software, unless the law expressly permits it;
• disrupting or overloading our servers;
• trading accounts, GG points or in-game items for money or outside ARI GG ATO;
• using ARI GG ATO content for commercial purposes. Videos and streams of your gameplay are expressly allowed, including with ad revenue, as long as you don't give the impression that we commissioned them.

6. Conduct and Community Guidelines

Our Community Guidelines apply to everything you write or show on ARI GG ATO (player names): https://ariggato.com/en/community-guidelines. They form part of these terms.

7. Moderation, measures and complaints

We review reports and may take action against violations of the law or of these terms. Possible measures, graded by severity: warning, removing or hiding content, resetting a player name, removal from leaderboards, temporary or permanent account suspension. In doing so, we take all circumstances into account, in particular the severity and frequency of the violation and whether it was intentional.

• Automated systems help us detect cheats and prohibited content. Decisions on account suspensions are always made by a human.
• We inform you of every measure and give you the reasons (Art. 17 of the Digital Services Act, DSA), unless the law prohibits this or the content is deceptive high-volume commercial content.
• You can challenge a decision free of charge through our complaint procedure within six months. You can also turn to a certified out-of-court dispute settlement body under Art. 21 DSA or go to court. Here's how: https://ariggato.com/en/report
• Anyone who repeatedly posts manifestly illegal content or repeatedly submits manifestly unfounded reports may be suspended for a reasonable period after a prior warning (Art. 23 DSA).
• If an account is permanently suspended because of a serious violation, we do not refund purchases, to the extent permitted by law. We refund unused value from an ongoing Pass on a pro rata basis if the suspension is not based on a serious violation.

8. GG points and rewards

• GG points are loyalty points. You get them for free, e.g. for achievements, when you first start a game or for creating an account. GG points cannot be bought, exchanged for money, transferred or inherited.
• You can exchange GG points for rewards (e.g. profile frames, titles, in-game content). You can see which rewards are available and what they cost under “Rewards”.
• We may remove points and rewards obtained through cheats, bugs or abuse.
• If we end the GG points program, we will announce this at least 60 days in advance so that you can still redeem your points.

9. Purchases

What you can buy: consumable in-game content (e.g. coins), permanent unlocks (e.g. a level pack or “No ads” in a game) and the ARI GG ATO Pass (subscription). Before every purchase, you see the total price in your currency including VAT and exactly what you get. If a game has its own in-game currency, we also show roughly what the amount costs in euros when you buy something with that currency.

Purchases in the apps: You buy through Apple's App Store or Google Play. Their terms also apply; you request refunds there (Apple: reportaproblem.apple.com, Google: play.google.com/store/account).

Conclusion of the contract: By clicking “Buy now” or “Subscribe and pay”, you make a binding offer. The contract is concluded when the payment is confirmed; you will receive a confirmation by email. We unlock purchased content in your account immediately. Purchases are tied to your account; content bought in guest mode is kept when you create an account.

Consumable content (e.g. coins) does not expire as long as the game is offered and your account exists.

10. The Pass (subscription)

• The Pass costs the price shown before purchase and runs for one month or one year, depending on your choice. What the Pass includes is shown on the Pass page.
• Renewal: The monthly Pass renews for one month at a time unless you cancel it beforehand. After the first year, the yearly Pass continues for an indefinite period and can then be canceled at any time with one month's notice; we refund, on a pro rata basis, any periods already paid for that fall after the cancellation date. We will remind you by email in good time before every annual renewal.
• Canceling: at any time, effective at the end of the current period, without giving reasons, via
• the cancellation button at https://ariggato.com/en/cancel (no sign-in needed),
• Settings → Pass & subscription → turn off “Auto-renew”,
• in the apps, via Apple's or Google's subscription menu,
• or an email to support@ariggato.com.

You'll receive a confirmation right away. Your Pass stays active until the end of the paid period.

• Price changes: We only change the price of an ongoing subscription with your express consent. If you don't agree, the subscription ends at the end of the paid period.
• Pass content may change as games and promotions change. We will not reduce the core (the permanent benefits listed on the Pass page) during a paid period.

11. Right of withdrawal

As a consumer, you have a statutory right of withdrawal. Details and the model withdrawal form: https://ariggato.com/en/withdrawal. For digital content that is unlocked immediately, the right of withdrawal expires if, before the purchase, you expressly agreed that we deliver immediately and confirmed that you thereby lose your right of withdrawal.

12. Warranty and updates

• The statutory rights for digital products apply. We provide the updates needed for purchased content to keep working and to remain secure.
• Games keep evolving. We may change games and features for valid reasons (e.g. balance, security, new laws, technical development) as long as this causes you no additional costs. If we change purchased content to your disadvantage, we will inform you in good time beforehand; you can then end the contract in accordance with the statutory rules.
• Discontinuing a game: We will announce this at least 60 days in advance. For permanent unlocks in that game that you bought in the last twelve months, we will refund the purchase price on a pro rata basis or offer you equivalent compensation, e.g. in another game.
• The platform is usually available around the clock. It may be temporarily unavailable due to maintenance, updates or disruptions for which we are not responsible.

13. Liability

• We are liable without limitation for intent and gross negligence, for injury to life, body or health, under product liability law and to the extent that we have given a guarantee.
• In cases of slight negligence, we are only liable if we breach an essential contractual obligation, i.e. an obligation whose fulfillment is what makes performance of the contract possible in the first place and on which you may rely. In that case, our liability is limited to the foreseeable damage typical for this type of contract.
• Your statutory rights as a consumer remain unaffected.

14. Term and termination

• You can stop using the service at any time and delete your account in Settings. When you delete it, your GG points, game progress and purchased content are lost; you must cancel any ongoing subscriptions beforehand (otherwise we will cancel them for you at the end of the paid period).
• We may terminate the user agreement for a free account with 30 days' notice by email. For good cause, e.g. serious or repeated violations, we may terminate without notice; see “Moderation, measures and complaints”.

15. Changes to these terms

We only change these terms if there is an objective reason, e.g. new features, new laws or court rulings. We will notify you of changes at least 30 days in advance by email or in the app. Changes that significantly affect your rights and obligations (e.g. prices, scope of services) only apply with your express consent. If you do not agree to a change, you can terminate the contract.

16. Dispute resolution

If you have a problem, please write to us first at support@ariggato.com; we can usually find a solution quickly. You can also contact the Estonian Consumer Disputes Committee (Tarbijavaidluste komisjon, www.ttja.ee) or the European Consumer Centre in your country.

17. Governing law, language, place of jurisdiction

• Estonian law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer, you retain the protection of the mandatory provisions of the law of the country in which you have your habitual residence.
• The contract languages are German and English. In the event of discrepancies, the version in the language in which you concluded the contract prevails.
• For consumers, the statutory place of jurisdiction applies. For businesses, the place of jurisdiction is Tallinn, Estonia.
• If any provision is invalid, the remaining provisions remain valid; the invalid provision is replaced by the statutory rules.

Last updated: 26 September 2026