Terms of Service

These terms govern your use of ARI GG ATO: the website ariggato.com, the web app, our apps and all games we publish (together “ARI GG ATO”). We have kept them as short and easy to understand as possible.

1. Who we are

The provider and your contracting party is ReDesign the System OÜ, Pärnu mnt 388b, 11612 Tallinn, Estonia, registry code 16560505 (“we”). Contact: support@ariggato.com.

All games are developed by our teams. We publish them as the publisher. For all games, we are your contracting party; the developers have no contracts of their own with you.

2. What ARI GG ATO is

ARI GG ATO is a games platform. You can play games for free, continue playing on several devices with an account, collect achievements and GG Coins, compete on leaderboards and, if you like, buy content. You can see which games and features are available in the Hub and in the apps.

Demos. Games that can only be played in the browser are marked as a demo. Demos are free and are used to test a game – gameplay, shop and features – before its official launch. They may change at any time or be taken offline. When a game officially launches, the progress in its demo is reset and everyone starts from zero. GG Coins you have already earned stay in your account.

3. Age and minors

• Anyone of any age can play in guest mode. We only ask for your age when you create an account. Please answer honestly.
• You can create an account from the age of 16. If you are between 13 and 16, you need the consent of your parents or another legal guardian.
• You may only make purchases without your parents' consent once you are 18. Parents can restrict purchases in the app store settings; tips: https://ariggato.com/en/parents.
• Parents who allow their child to have an account are responsible for the child's use of it.

4. Your account

• You sign in with your email address using a sign-in link or code. Keep your email inbox secure, because anyone with access to it can sign in.
• You can also sign in to your ARI GG ATO account with Google or Apple. The same rules apply as for signing in by email.
• Each person may have one account. Accounts are personal; selling, giving away or sharing them is not allowed.
• Your player name must not infringe the rights of others, insult anyone or contain personal data. We may change inappropriate names.
• Friends and clans are available with an account. You can remove friends and block players at any time.
• From age 16, confirmed friends can chat with each other in the Hub and in games that offer the chat (text only). Clan members from 16 also have a clan chat. Strangers outside your clan cannot write to you, and there is no chat under 16. Your friends see your online status unless you turn it off.
• When you create an account, we transfer your guest data to it. We delete guest data without an account after 12 months of inactivity.
• You can delete your account at any time in Settings (see “Term and termination”).

5. Right of use

We grant you a non-exclusive, non-transferable right to use ARI GG ATO and the games for private, non-commercial purposes for as long as your account exists or you use guest mode. All rights to games, graphics, music, trademarks and software remain with us or the respective rights holders.

In particular, the following is not allowed:

• cheats, bots, scripts, modified clients or exploiting bugs to gain an advantage;
• circumventing protection measures, reverse engineering or copying the software, unless the law expressly permits it;
• disrupting or overloading our servers;
• trading accounts, GG Coins or in-game items for money or outside ARI GG ATO;
• using ARI GG ATO content for commercial purposes. Videos and streams of your gameplay are expressly allowed, including with ad revenue, as long as you don't give the impression that we commissioned them.

6. Conduct and Community Guidelines

Our Community Guidelines apply to everything you write or show on ARI GG ATO (player names, clan names, chat messages): https://ariggato.com/en/community-guidelines. They form part of these terms.

Clan names are public and must follow the same rules as player names: no insults, hate, personal data, links, advertising or impersonation of others. The clan leader is responsible for the name. We may replace a clan name that breaks these rules with a neutral name and prevent the clan from choosing its own name for 7 days.

Chat with friends. Our Community Guidelines also apply in chats. In particular, the following is not allowed: insults, threats, bullying or harassment; sexual content; pressuring anyone to share personal data, photos or contact details or to meet in person; asking for passwords, sign-in links or codes; spam, advertising, chain messages and links to scam sites; selling or trading accounts, GG Coins or items; illegal content. Don't flood others with messages – we limit how many messages can be sent in a short time and reject messages containing words from our list of insults. You can report every message you receive and block the sender at any time; blocking ends the friendship and the chat. We do not read chats; we only check reported messages (the message and up to five before it). If a message breaks these rules, we may remove it and, in serious or repeated cases, suspend the account (see “Moderation, measures and complaints”).

Clan chat and clan leaders. Clan members from age 16 can write to each other in the clan chat (text only, no links or contact details); the rules for the chat with friends apply. The clan leader and the officers they appoint can remove messages and members of their clan and must use this fairly. The leader is responsible for the clan name and should keep the clan chat friendly. We do not read clan chats; we only check reported messages and may remove them and, in serious or repeated cases, suspend accounts.

You remain the owner of your content. You grant us the non-exclusive, royalty-free right to display, store and technically process it on ARI GG ATO for as long as this is necessary for the feature to work. You confirm that you hold the rights to your content.

Ratings and reviews. You can rate a game if you have an account and have played the game; you can write a review text from the age of 16. Please rate honestly and based on your own experience. Not allowed: ratings of games you haven't played, several ratings via multiple accounts, ratings in exchange for money, gifts or other benefits, ratings by the game's developers or on their behalf, as well as advertising, links, email addresses, phone numbers or other personal data, insults and illegal content. We don't pay for ratings and don't reward them in any way. We check reported reviews and remove those that break these rules. You can change or delete your rating at any time.

7. Moderation, measures and complaints

We review reports and may take action against violations of the law or of these terms. Possible measures, graded by severity: warning, removing or hiding content, resetting a player name or clan name, removal from leaderboards, temporary or permanent account suspension. In doing so, we take all circumstances into account, in particular the severity and frequency of the violation and whether it was intentional.

• Automated systems help us detect cheats and prohibited content. Decisions on account suspensions are always made by a human.
• Leaderboards and season rewards: Our server checks submitted scores and game progress for plausibility and does not accept implausible values. If a score was obtained through cheats, bugs or manipulation, we may remove it from the leaderboard, exclude you from a game's leaderboards temporarily or permanently and withhold season rewards for it. We tell you the reason, and you can object as described below.
• We inform you of every measure and give you the reasons (Art. 17 of the Digital Services Act, DSA), unless the law prohibits this or the content is deceptive high-volume commercial content.
• Account suspension: A suspension is either temporary (with an end date) or permanent. While your account is suspended, you can't sign in, and your reviews and your player name in rankings and leaderboards are not shown. In the statement of reasons, we tell you the reason, the duration and how you can complain; a temporary suspension ends automatically on the date stated.
• You can challenge a decision free of charge through our complaint procedure within six months. You can also turn to a certified out-of-court dispute settlement body under Art. 21 DSA or go to court. Here's how: https://ariggato.com/en/report
• Anyone who repeatedly posts manifestly illegal content or repeatedly submits manifestly unfounded reports may be suspended for a reasonable period after a prior warning (Art. 23 DSA).
• If an account is permanently suspended because of a serious violation, we do not refund purchases, to the extent permitted by law.

8. GG Coins and rewards

• GG Coins are loyalty points. You get them for free, e.g. for achievements, when you first start a game or for creating an account. GG Coins cannot be bought, exchanged for money, transferred or inherited.
• You can exchange GG Coins for rewards (e.g. profile frames, titles, in-game content). You can see which rewards are available and what they cost under “Rewards”.
• We may remove points and rewards obtained through cheats, bugs or abuse.
• Inviting friends: If someone new creates an account through your invite link and actually plays, you both receive GG Coins and, where a game offers it, an in-game gift. There is no money and no other consideration for invitations. Not allowed: inviting your own additional accounts, using fake or bot accounts, and buying, selling or advertising invitations with false promises. We check suspicious invitations before rewarding them and may withhold or remove rewards obtained this way. You receive at most 10 rewards per month. We may change or end the invitation programme for the future; rewards already received remain.
• If we end the GG Coins program, we will announce this at least 60 days in advance so that you can still redeem your points.

9. Purchases

What you can buy: consumable in-game content (e.g. coins) and permanent unlocks (e.g. a level pack or “No ads” in a game). Before every purchase, you see the total price in your currency including VAT and exactly what you get. If a game has its own in-game currency, we also show roughly what the amount costs in euros when you buy something with that currency.

Random content: Some games offer content with a random result (e.g. chests or draws). You can only open it with in-game currency – a premium currency or gold that you earn by playing or buy in the game's shop – never directly with money. Before you open it, the game shows you all possible contents and their odds. You pay for opening, not for a specific item. What you receive has no monetary value. It can't be exchanged for real money or sold or transferred outside the game. You can only trade or sell it within the game, e.g. for in-game currency, where the game expressly offers this. Trading game content for real money outside the game is not allowed.

Purchases in the browser: The seller is our payment partner Tebex Limited, London, United Kingdom, acting as reseller (merchant of record). Tebex's checkout terms (https://checkout.tebex.io/terms), which are shown in the checkout window, also apply to the payment; Tebex sends you the receipt by email and is responsible for processing refunds. In the browser, you only buy content with a fixed content and price; paid content with a random result is not available there. Purchases in the browser are available from the age of 16, because Tebex only sells to people aged 16 and over. Your statutory rights and our commitments in these terms, in particular on withdrawal, remain unaffected. We are responsible for making sure you receive the purchased content and that it works as described.

Purchases in the apps: You buy through Apple's App Store or Google Play. Their terms also apply; you request refunds there (Apple: reportaproblem.apple.com, Google: play.google.com/store/account).

Creator codes: You can enter the code of a content creator who works with us. For 30 days (entering it again extends this period), the creator receives a share of our revenue from your purchases. Your price stays the same – no surcharge and no discount. The creator only receives aggregated figures and does not learn who you are. You can remove the code at any time.

Season passes: Some games offer a season pass. It applies only to the season stated before the purchase (e.g. “Season 3, until 20 November 2026”) and ends with that season; it is not a subscription and does not renew. Before you buy, the game shows you the price, the end of the season and all rewards of the free track and the pass track. A season pass never contains random content. You earn the rewards by playing during the season; what you have earned stays yours – rewards you have reached but not collected by the end of the season are sent to the game's mailbox automatically. If you buy late in a season, less time remains to earn rewards; we show you when the season ends, and in its last minutes the pass can no longer be bought. If a purchase is refunded or charged back, the pass ends for that season; unlocks received through the pass track are removed, in-game items you have already received stay. Deleting your progress in a game resets your season points but not the purchased pass.

Conclusion of the contract: By clicking “Buy now”, you make a binding offer. The contract is concluded when the payment is confirmed; you will receive a confirmation by email. We unlock purchased content in your account immediately. Purchases are tied to your account; content bought in guest mode is kept when you create an account.

Consumable content (e.g. coins) does not expire as long as the game is offered and your account exists.

10. Right of withdrawal

As a consumer, you have a statutory right of withdrawal. Details and the model withdrawal form: https://ariggato.com/en/withdrawal. For digital content that is unlocked immediately, the right of withdrawal expires if, before the purchase, you expressly agreed that we deliver immediately and confirmed that you thereby lose your right of withdrawal.

11. Warranty and updates

• The statutory rights for digital products apply. We provide the updates needed for purchased content to keep working and to remain secure.
• Games keep evolving. We may change games and features for valid reasons (e.g. balance, security, new laws, technical development) as long as this causes you no additional costs. If we change purchased content to your disadvantage, we will inform you in good time beforehand; you can then end the contract in accordance with the statutory rules.
• Discontinuing a game: We will announce this at least 60 days in advance. For permanent unlocks in that game that you bought in the last twelve months, we will refund the purchase price on a pro rata basis or offer you equivalent compensation, e.g. in another game.
• The platform is usually available around the clock. It may be temporarily unavailable due to maintenance, updates or disruptions for which we are not responsible.

12. Liability

• We are liable without limitation for intent and gross negligence, for injury to life, body or health, under product liability law and to the extent that we have given a guarantee.
• In cases of slight negligence, we are only liable if we breach an essential contractual obligation, i.e. an obligation whose fulfillment is what makes performance of the contract possible in the first place and on which you may rely. In that case, our liability is limited to the foreseeable damage typical for this type of contract.
• Your statutory rights as a consumer remain unaffected.

13. Term and termination

• You can stop using the service at any time and delete your account in Settings. When you delete it, your GG Coins, game progress and purchased content are lost; you must cancel any ongoing subscriptions beforehand (otherwise we will cancel them for you at the end of the paid period).
• We may terminate the user agreement for a free account with 30 days' notice by email. For good cause, e.g. serious or repeated violations, we may terminate without notice; see “Moderation, measures and complaints”.

14. Changes to these terms

We only change these terms if there is an objective reason, e.g. new features, new laws or court rulings. We will notify you of changes at least 30 days in advance by email or in the app. Changes that significantly affect your rights and obligations (e.g. prices, scope of services) only apply with your express consent. If you do not agree to a change, you can terminate the contract.

15. Dispute resolution

If you have a problem, please write to us first at support@ariggato.com; we can usually find a solution quickly. You can also contact the Estonian Consumer Disputes Committee (Tarbijavaidluste komisjon, www.ttja.ee) or the European Consumer Centre in your country.

16. Governing law, language, place of jurisdiction

• Estonian law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer, you retain the protection of the mandatory provisions of the law of the country in which you have your habitual residence.
• The contract language is English. We provide translations into other languages (including German) for your convenience. In the event of discrepancies, the English version prevails. This does not limit any mandatory consumer protection rights you have under the law of the country in which you live.
• For consumers, the statutory place of jurisdiction applies. For businesses, the place of jurisdiction is Tallinn, Estonia.
• If any provision is invalid, the remaining provisions remain valid; the invalid provision is replaced by the statutory rules.

Last updated: 14 November 2026